AI-Native conversational intelligence turns chatter into actionable insight.
Help your compliance, operations, and product teams get faster and smarter by unlocking what customers are really telling you about your product.
Companies are collecting more customer conversations than ever.
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But it’s often still humans turning these conversations into insights.
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AI turns words into actionable insights, so you can grow with data instead of headcount
PROOF POINTS
Speed. Scalability. Accuracy.
10%
Faster customer service handling times
70%
Faster second line complaints reviews
50%
Fewer classification errors
300%
1st Year ROI
“Zanko ComplianceAssist helps us assess the root cause of complaints at least 80 percent more efficiently, enabling us to resolve potential issues much faster. This gives us greater peace of mind as we expand our channels for communicating with customers.”
Jim Jackson, SVP Strategic Partner Oversight
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"Complaints management is a critical component to an effective Compliance Management System and an important control over our fintech partner programs. Spring Labs’ Zanko ComplianceAssist product provides us with a useful tool to analyze complaint trends which allows us to better oversee our products and partners.”
Nissen Liddiard, EVP Compliance Officer
“We’re excited to be the first to partner with Spring Labs on a commercial application of AI which can benefit consumers and fintech partners alike. A crucial aspect of our business is providing quality oversight of complex and large-scale lending activities. Zanko Compliance Assist helps our team identify insights and issues more quickly than we could on our own. Beyond just compliance, First Electronic Bank is committed to being early movers in exploring new uses of technology to improve how we serve consumers.”
Derek Higginbotham, Chief Executive Officer
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Read Our Blog
See It In Action
Experience the power of Zanko by seeing it live. Let us walk you through how the platform can integrate seamlessly into your workflows. See why 9 out of 10 customer who’ve tried Zanko buy it!
