Boost Agent Efficiency
Zanko transforms agent performance by automating responses to complex user inquiries and integrating seamlessly with existing systems.
Boost Your CX Team's Efficiency with Intelligent Process Automation
Zanko's workflow automation capabilities boosts your CX teams' efficiency by 50% with intelligent process automation and seamless knowledge discovery across you organization.
Elevate Customer Experience
The Agent Copilot enhances customer experience by providing quicker responses to inquiries and efficiently classifying and escalating complaints for prompt resolution.
Speed Up Agent Onboarding
Cut agent training time by half with Zanko, which guides through workflows and reduces dependence on manual knowledge searches, boosting team adaptability.
Explore Zanko's capabilities
Zanko's Capability
How It Works
Intelligent Email Assistance
Zanko's conversational intelligence understands customer intent and automatically drafts emails to address specific inquiries, enhancing response efficiency.
Enhanced Knowledge Discovery
Zanko's equips your CX agents with streamlined access to knowledge through a centralized search engine that integrates with diverse internal resources like knowledge bases, help centers, and FAQs.
Automated Workflow Mapping
Zanko's intelligent process automation maps user intent to executable actions to efficiently resolve customer inquiries.